Open Positions

At Richardson Sports, we're a nationally recognized headwear and apparel powerhouse, and we're looking for an organized, personable, and proactive team player to join our Human Resources team as our Bilingual Receptionist / HR Associate. Fluency in both English and Spanish is required for this position, as this role regularly communicates with employees, candidates, visitors, and others in both languages.

Position Summary

We're looking for a Front Office MVP who is ready to bring their A-game to our Human Resources team! This position serves as the first point of contact for visitors, candidates, vendors, and employees while providing administrative support to the HR department. The ideal candidate is welcoming, highly organized, detail-oriented, and enjoys balancing a variety of responsibilities throughout the day.

When the front desk isn't busy, you'll assist with a wide range of Human Resources projects and administrative tasks, helping support recruiting, onboarding, employee engagement, HR records, and other department initiatives. You'll also help support communication with our Spanish-speaking employees and candidates as needed.

If you enjoy variety, thrive in a fast-paced environment, and take pride in creating a positive first impression, we'd love to have you on our team.

Front Desk Play Book

• Answer incoming calls with professionalism, enthusiasm, and exceptional customer service.
• Communicate effectively with callers, visitors, candidates, and employees in both English and Spanish.
• Direct calls to the appropriate department or team member.
• Greet visitors, candidates, vendors, and employees with a friendly and welcoming attitude.
• Assist with visitor check-in procedures and maintain visitor logs as needed.
• Keep the front office clean, organized, and ready for game day.
• Receive and distribute mail and packages.
• Help maintain conference rooms and common front office areas.

HR Support Play Book

• Assist with new hire onboarding activities, paperwork, and orientation preparation.
• Support recruiting efforts by scheduling interviews, coordinating candidate visits, and preparing interview materials.
• Assist the HR team with communication and support for Spanish-speaking employees and candidates as needed.
• Maintain accurate employee records and assist with HR filing and document management.
• Prepare employment-related documents, letters, and reports.
• Assist with employee events, recognition programs, wellness initiatives, and company activities.
• Help coordinate training sessions, meetings, and HR communications.
• Support benefits administration and other HR processes as directed.
• Complete a variety of administrative and special projects to support the Human Resources team.
• Maintain confidentiality when handling employee information and sensitive documents.
• Provide general administrative support to the HR department as business needs require.

• Fluency in both English and Spanish is required, with the ability to communicate effectively in a professional workplace setting.
• Excellent written and verbal communication skills.
• Exceptional interpersonal skills with a professional and welcoming demeanor.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• High attention to detail and accuracy.
• Ability to maintain confidentiality and exercise discretion with sensitive information.
• Strong problem-solving skills and the ability to work independently.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, and Teams).
• Previous administrative, receptionist, office support, or Human Resources experience preferred.
• Experience providing outstanding customer service.
• High School Diploma or GED required; associate's or bachelor's degree is a plus.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.

Employment is contingent upon successfully passing a drug screen and background check.

The Quality Control Trimmer/Packager supports production by inspecting, trimming, tagging, and preparing products to meet company quality standards. This role is responsible for identifying defects, ensuring materials and finished goods conform to specifications. The position requires routine trimming of threads and labeling. The role demands attention to detail, use of basic measuring tools, and adherence to quality and safety procedures in a clean, temperature-controlled manufacturing environment.

The schedule for this position is Monday-Thursday 3:30pm-2:00am.

Essential Duties and Responsibilities

• Prepares, organizes, counts, sorts, labels, trims, packages, and otherwise processes hats, apparel, materials, and products as required to support production.
• Reviews art pages, product information, and production instructions to ensure the correct product, materials, sizing, sequence, and requirements are followed.
• Inspects hats and apparel for quality, accuracy, sizing, and sequence to established specifications.
• Identifies and communicates defective materials, quality concerns, equipment issues, or other conditions that may affect safety, quality, or production.
• Maintains materials and supplies within the assigned work area and communicates replenishment needs.
• Follows established work methods, quality standards, safety procedures, and direction from supervisors or leads.
• Meets established quality, productivity, attendance, and work performance expectations.
• Maintains a clean, organized, and safe work area.
• Works collaboratively with supervisors, leads, and coworkers to support production workflow.
• Learns and performs related production activities as operational needs change.
• Performs other related duties as requested, directed, or assigned.

Education and Experience

• High school diploma or GED required.
• Previous manufacturing, production, assembly, packaging, or quality inspection experience preferred.
• Ability to learn Richardson products, production processes, quality requirements, and work procedures.

Job Knowledge, Skills and Abilities

• Ability to read, understand, and follow art pages, product information, written instructions, and established procedures.
• Ability to perform basic math, counting, and measurement as required for assigned work.
• Ability to use basic hand tools, measuring devices, and equipment associated with assigned tasks.
• Ability to perform repetitive work while maintaining accuracy and attention to detail.
• Ability to recognize and communicate quality, material, safety, or process concerns.
• Ability to maintain an appropriate work pace and meet established production expectations.
• Ability to work effectively both independently and as part of a team.

Training Requirements

Employees are expected to successfully complete and maintain training required for the position and assigned work area, including:

• General workplace and production safety training.
• Quality awareness and applicable quality procedures.
• Job-specific equipment, processes, and work instructions.
• Other training required based on assigned responsibilities.

Physical Demands

The physical demands described below are representative of those necessary to successfully perform the essential functions of the position, with or without reasonable accommodation.

•  May be required to stand for extended periods, including up to 8–10 hours in a shift, depending on the assigned work area and tasks. 
• Some assigned tasks may be performed while seated.
• Frequently uses hands, wrists, and arms to handle, trim, inspect, package, and process products and materials.
• Performs repetitive hand, wrist, arm, and upper-body movements throughout the workday.
• Requires continuous or frequent visual attention to products, materials, art pages, and quality requirements.
• Must be able to lift, carry, push, pull, or move materials weighing up to 20 pounds.
• Requires visual abilities necessary to perform detailed inspection and production work, including close vision, peripheral vision, depth perception, and the ability to adjust focus.

Personal Protective Equipment

Employees are required to use personal protective equipment designated for the assigned task or work area. Eye protection and other protective equipment may be required or available depending on the work being performed.

Work Environment

Work is primarily performed in a manufacturing and production environment. Employees may work around production equipment and machinery and may experience varying levels of noise and activity depending on the assigned work area.

Additional Responsibilities

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities and work assignments may change based on business and operational needs.

Employment is contingent upon successfully passing a background check and drug screen that tests for cocaine metabolites and amphetamines only.  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.

Essential Duties and Responsibilities

• Performs blocking and forming activities as part of      the production process.
• Operates blocking equipment and uses established      techniques to form hats to required production standards.
• Follows established production methods, safety      procedures, and direction from supervisors or leads.
• Identifies and communicates equipment, material,      safety, or process concerns.
• Meets established productivity, attendance, and work      performance expectations.
• Maintains a clean, organized, and safe work area.
• Works collaboratively with supervisors, leads, and      coworkers to support production workflow.
• Learns and performs related production activities as      operational needs change.
• Performs other related duties as requested, directed,      or assigned.

 Education and Experience

• High school diploma or GED required.
• Previous manufacturing, production, or similar      hands-on work experience preferred.
• Ability to learn Richardson products, production      processes, equipment, and work procedures.

Job Knowledge, Skills and Abilities

• Ability to understand and follow verbal instructions      and demonstrated work procedures.
• Ability to learn and consistently perform established      production processes.
• Ability to perform repetitive work with consistency      and attention to detail.
• Ability to maintain an appropriate work pace and meet      established production expectations.
• Ability to communicate concerns and work effectively      both independently and as part of a team.

Training Requirements

Employees are expected to successfully complete and maintain training required for the position and assigned work area, including:

• General workplace and production safety training.
• Blocking equipment and process training.
• Heat and steam safety training.
• Other job-specific training based on assigned      responsibilities.

Physical Demands

The physical demands described below are representative of those necessary to successfully perform the essential functions of the position, with or without reasonable accommodation.

• Stands for the duration of the work shift, excluding      scheduled breaks and meal periods.
• Frequently uses hands, wrists, arms, and upper body      to handle, position, and form hats.
• Performs repetitive hand, wrist, arm, and upper-body      movements throughout the workday.
• Frequently reaches, grasps, handles, and manipulates      products and materials.
• Requires continuous or frequent visual attention to      the forming process.
• Must be able to lift, carry, push, pull, or move      materials weighing up to 20 pounds.

Personal Protective Equipment

Employees are required to use any personal protective equipment designated as required for the assigned task or work area. Optional protective equipment available for Blocking activities includes:

• Protective arm sleeves.
• Heat-resistant gloves.
• Safety Glasses. 

Work Environment

Work is performed in a manufacturing and production environment. The Blocking position regularly works around production equipment and is exposed to steam, heat, heated equipment, and hot surfaces associated with the blocking process. Noise levels and production activity may vary throughout the workday.

Employees are expected to follow all applicable safety procedures and established operating practices.

Additional Responsibilities

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities and work assignments may change based on business and operational needs.

Shift Schedule: Monday - Thursday 3:30pm-2:00am. 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.

 Employment is contingent upon successfully passing a drug screen and background check.  

Join the Team as a Customer Support MVP!

Are you ready to step into a role where you can bring your energy, enthusiasm, and communication skills to the field? At Richardson, we believe every position is a vital part of the team, and we’re looking for a Customer Support all-star to join us! If you thrive in a fast-paced environment and are passionate about providing championship-level service, this is your chance to shine.

Why You’ll Love Being on Our Team:

• Top-Tier Benefits: Fully covered medical and dental benefits upon eligibility.
• World-Class Facilities: Work in a modern, state-of-the-art environment with amenities that keep you at the top of your game, including an in-house barista, an on-site gym, discounts on gym memberships, and two cafeterias.
• Positive Culture: Be part of a team that fosters creativity, collaboration, and a can-do attitude.
• Growth Opportunities: Take your career to the next level with a company that values your contributions and supports your success.

Your Role on the Field:

As a member of our Customer Support team, you’ll be the trusted point of contact for Richardson’s authorized dealers and distributors across our Team, Corporate, and Outdoor sales divisions. You’ll ensure every customer interaction is a win by providing outstanding service, resolving issues, and helping accounts find the perfect solutions for their needs.

What You’ll Do:

• Build and maintain trusted relationships with accounts by providing exceptional service.
• Process stock and custom purchase orders from dealers and distributors across our three sales divisions.
• Communicate effectively with accounts about product information, inventory availability, and delivery timelines.
• Develop a comprehensive knowledge of Richardson’s product lineup and services.
• Collaborate with outside sales reps and sales managers to ensure accounts receive excellent service.
• Assist customers in resolving issues while maintaining a positive relationship.

What’s in It for You?

• Employer-paid health, dental, and vision insurance.
• Paid Time Off
• Seven paid holidays, free life insurance
• 401 K, Flexible Spending Account, Health Reimbursement Account
• Access to our company store.
• Modern work environment with ergonomic furniture and on-site perks like a café, exercise room, and team-building events.

Game Day Details:

• Job Type: Full-time
• Pay: Competitive, based on experience
• Schedule: Monday to Friday, 8-hour shifts (40 hours per week)

The All-Star We’re Looking For:

• Communication Pro: Excellent written and verbal communication skills to connect with customers and teammates effectively.
• Customer Service Experience: At least one year in a customer service-related role.
• Relationship Builder: Proven experience as an Account Manager, Key Account Manager, or in a similar role with a focus on maintaining strong client relationships.
• Tech-Savvy: Proficiency with MS Office and strong computer and keyboarding skills.
• Problem Solver: A track record of delivering client-focused solutions based on customer needs.
• Multitasker: Ability to manage multiple projects simultaneously while maintaining attention to detail.
• Education: High School Diploma or GED is required, but a college degree is preferred.

Ready to Join the Team?

If you’re ready to bring your customer service skills to a company that values teamwork, passion, and excellence, apply today! Be part of a team where every play matters, and your efforts make a difference. Let’s build something great together—one order at a time!

Employment is contingent upon successfully passing a drug screen and background check.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.

Looking for a full-time opportunity with a schedule that gives you more time back in your week? Join our production team on Swing Shift and enjoy a consistent four-day workweek with three-day weekends every week!

This position works Monday–Thursday from 3:30 p.m. to 2:00 a.m., giving you Friday, Saturday, and Sunday off while still maintaining full-time hours.

In addition to a great schedule, Richardson offers a strong benefits package, including FREE employee medical and dental coverage upon eligibility, along with additional benefits designed to support our employees both at work and outside of it.

If you’re dependable, detail-oriented, and ready to be part of a fast-paced production team, we’d love to hear from you!

Essential Duties and Responsibilities:

•  Performs repetitive work to support the assembly floor
•  Maintains embroidery machine by continually checking for thread/color balance
•  Ensure that all embroidery orders coincide with customers purchase orders and requests
•  Detect and reports defective materials or questionable conditions to the shift supervisor
•  Maintain the work area and equipment in a clean orderly condition and follow prescribed safety regulations
•  Perform prescribed preventative maintenance on machines as required by the Facilities Coordinator and Production Manager
•  Ability to perform but not limited to the following tasks: hooping, threading the machine, etc.
•  Provide quick and efficient changeovers required as production of product changes
•  Familiarity with the basic machine functions in order to perform the tasks stated above
•  Willingness to accept and receive frequent supervision and assistance with regard to machine set-up
•  Must be able to perform task including: hooping caps onto frame mount, placing mount onto embroidery machine using hands by pushing and adjusting mount onto machines (up to 17) hoops at one time.
•  Thread machine – required to be able to reach above shoulders and adjust tension and threads.
•  Maintenance of machine – ensuring proper lubrication and programming is adjusted per order
• Will be required to perform other duties as requested, directed or assigned.

Requirements

Education and Experience:

• High school diploma or GED required
• Minimum 1 year factory related experience

Job Knowledge, Skills and Abilities:

• Effective communication skills. Must have a good command of the English language, both written and spoken
• Ability to read and interpret drawings, use simple math, and use basic hand held measuring tools
• Flexibility and willingness to rotate lines and jobs within area

Supervisory Responsibilities:

• None

Training Requirements:

• General Safety
• Quality Assurance Awareness

Physical Demands:

• Light to moderate physical effort required.
• Must be able to lift up to 15 pounds.
• While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hand to finger, feel objects, tools, or controls. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Personal Protective Equipment:

• Ear protection is optional.

Work Environment:

• Work performed in a temperature regulated production environment.
• Exposed to light noise, may utilize air pods or hearing protection as desired

Employment is contingent upon successfully passing a drug screen and background check. 

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws. 

Are you ready to take the next step in your career and grow with Richardson? We’re excited to announce an opportunity to join our team as a Production Lead on Swing Shift! This position works Monday–Thursday, 3:30 p.m.–2:00 a.m., giving you a three-day weekend every week.

This is a great opportunity for someone who is ready to take on additional responsibility, develop their leadership skills, and play a larger role in supporting the success of the team. As a Production Lead, you’ll help keep daily operations running smoothly, support and guide team members, and work closely with leadership to meet production goals.

If you’re dependable, team-oriented, and ready to grow your career in a leadership role, we encourage you to apply and join the Richardson team!

Essential Duties and Responsibilities:

• Manage and assign production work orders based on priority, ship dates, and shipping methods to maximize efficiency.
• Operate and maintain industrial machinery, including multi-head embroidery and sewing machines, to apply patches and decorations to caps.
• Monitor machine performance and escalate technical issues promptly to reduce downtime.
• Oversee and participate in quality control inspections to ensure all finished products meet company standards.
• Monitor quality outputs and assist in identifying opportunities to reduce spoilage and improve overall efficiency.
• Enforce and maintain a safe, clean, and organized work environment in compliance with workplace safety regulations.
• Track material inventory within the department, communicating needs and discrepancies as they arise.
• Utilize software tools, including Microsoft Excel and Word, for administrative and reporting tasks.
• Support the Department Supervisor with training, coaching, and providing direction to team members as needed.

• Prior experience in a production or manufacturing leadership role is preferred.
• Strong organizational and multitasking abilities.
• Effective communication and leadership skills, with a team-focused mindset.
• Proficiency with Microsoft Office (Excel, Word) and other relevant administrative tools.
• Working knowledge of workplace safety protocols and procedures.
• Ability to stand, walk, bend, and lift in a fast-paced production environment.

Physical Demands:

• Light physical effort required. Continuous mental and visual attention required
• While performing the duties of this job, the employee is regularly required to stand, walk and sit and use hands to finger, handle or feel objects, tools, etc. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.
• Will be required to perform other duties as requested, directed or assigned.
• Job Type: Full-time
• Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Referral program
• Retirement plan

Schedule:

• 10 hour shift
• Night shift
• Monday - Thursday 3:30pm-2:00am. 

Employment is contingent upon successfully passing a background check and drug screen that tests for cocaine metabolites and amphetamines only.  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.

Richardson Sports is looking for a highly skilled and well-rounded Director of Product to lead product line management and product development across our premium headwear, team uniform, apparel, accessory categories. This role requires a strategic product leader with the market awareness, business acumen, and organizational discipline of a product line manager, combined with the technical product development experience needed to bring innovative, high-quality products to market.  

The Director of Product will take an active role in owning the full product lifecycle—from market research, assortment strategy, and line planning through technical development, commercialization, and launch execution. This position will work closely with sales, marketing, supply chain, design, vendors, and executive leadership to ensure Richardson delivers products that meet customer needs, strengthen brand positioning, and support long-term growth.  

This role is FULLY on site at our Springfield, OR location. 

Key Growth & Responsibilities:

• Lead product line management and product development across Richardson’s headwear, team uniform, apparel, and accessory categories, ensuring alignment with brand strategy, strict quality standards, customer needs, market trends, and financial goals. 
• Lead, coach, and develop a small, agile product team, fostering accountability, collaboration, and professional growth while keeping a hands-on, high-performance culture. 
• Develop and manage seasonal and annual product strategies, including assortment architecture, product positioning, pricing recommendations, margin targets, lifecycle planning, and go-to-market priorities. 
• Oversee the full product development process from concept through commercialization, including product briefs, material selection, fit, construction, decoration methods, prototypes, samples, testing, costing, and final approvals. 
• Partner with cross-functional teams and vendors to ensure product lines are commercially relevant, technically sound, operationally feasible, and delivered on time. 
• Monitor market trends, competitive activity, consumer preferences, team sports needs, decoration capabilities, and customer feedback to identify opportunities for product innovation and line improvement. 
• Manage product calendars, development timelines, sample review processes, and key milestone meetings to ensure disciplined execution from concept to launch. 
• Collaborate with sourcing and supply chain teams to evaluate vendor capabilities, product quality, cost structure, lead times, material availability, and production feasibility. 
• Use sales data, margin analysis, inventory performance, customer insights, and market feedback to make informed recommendations regarding product additions, updates, discontinuations, and long-term category strategy. 
• Ensure all products meet Richardson’s high standards for quality, fit, performance, compliance, brand consistency, and customer expectations across all product offerings. 

Education & Experience Requirements: 

• Bachelor’s degree in Product Development, Merchandising, Business, Fashion Design, or other related field; equivalent industry experience will also be considered. 
• 8+ years of progressive product line management, product development, merchandising, or related experience within the headwear or apparel industry. 
• Leadership experience managing a product team, cross-functional initiatives, development calendars, vendor relationships, and multi-category product lines. 
• Strong technical understanding of headwear and/or apparel development, including materials, trims, construction methods, fit, sizing, decoration techniques, costing, sampling, testing, and production processes. 
• Demonstrated ability to combine commercial product strategy with hands-on development expertise, including experience translating market opportunities into profitable, manufacturable products. 
• Proven experience using data, market research, consumer insights, and financial metrics to guide product decisions, assortment planning, pricing, margin management, and lifecycle strategy. 

Why You'll Love Working Here: 

 At Richardson, we believe great people deserve great benefits. Eligible employees enjoy: 

• 100% employer-paid Medical and Dental insurance premiums for eligible employees 
• 401(k) with up to a 4% company match after 90 days of employment 
• Paid Time Off (PTO) 
• Seven paid holidays each year 
• On-site fitness center 
• Discounted Crunch Fitness memberships 
• Full-service on-site café featuring a barista 
• Modern, welcoming workplace with a collaborative team environment

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.

Employment is contingent upon successfully passing a drug screen and background check.   

Step Up to the Plate – Join the Warehouse Lineup at Richardson Sports!

Richardson Sports is looking for Warehouse Associates to join our team roster! If you’ve got the hustle to pick, pack, and ship like a pro—and the focus to keep your eye on the ball—we want you in our dugout.

• Starting Pay: $14.50/hour (based on experience)
• Perks: Free medical and dental insurance after eligibility—no extra innings required!

Your Position on the Field:

• Pick, pack, and ship customer orders with speed and precision—think of it as batting cleanup for our customers
• Assist with inbound deliveries—unload shipments like you’re snagging a ground ball at first base
• Get certified to operate forklifts and pallet jacks—we’ll coach you up so you can cover all the bases
• Communicate with coaches (aka warehouse leadership) to improve plays and keep operations smooth
• Maintain a safe and organized warehouse—because a clean field keeps the team playing at its best
• Stay flexible and ready to jump in where needed—sometimes we need a utility player who can do it all

Why Join Our Team?

This full time position offers a great work environment, and a competitive compensation package with full benefits. We supply the team market, now we want you to become a part of our team!

Richardson has served the team sports market upon a foundation of authenticity, reliability, and an unmatched passion for quality since 1970. Today we are recognized as a leader in the team sports industry, delivering performance-inspired, stock and custom caps to thousands of accounts, worn by millions of athletes around the world. While team baseball caps are our core business, we also produce headwear for the collegiate licensed and promotional markets, the golf industry, and the outdoor market.

Job Type: Full-time

Education and Abilities:

• High school graduate education or GED
• Strong verbal communication skills
• Equipment operation experience preferred
• Strong problem-solving skills
• Must be able to lift 50 pounds and perform frequent lifting

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.

Employment is contingent upon successfully passing a drug screen and background check.