Order Confirmation | Richardson

Camper caps

Adjustable Sizing

Head Size (IN)
Head Size (CM)
Adjustable

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
Youth					OSFM & MD-LG
	SM						XL

Scroll horizontally to see more

HOW TO FIND THE RIGHT SIZE

Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

Relaxed caps

R-Flex & Adjustable Sizing

Head Size (IN)
Head Size (CM)
R-Flex
Adjustable

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
Youth*					SM-MD
		XS-SM						LG-XL
Youth					OSFM & MD-LG
	SM						XL

*Youth sizes available for PTS20 & PTS30 in select colorways.

Scroll horizontally to see more

HOW TO FIND THE RIGHT SIZE

Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

Smart 7 caps

Adjustable Sizing

Head Size (IN)
Head Size (CM)
Adjustable

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
Youth					OSFM & MD-LG
	SM						XL

Scroll horizontally to see more

HOW TO FIND THE RIGHT SIZE

Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

Gramps caps

Adjustable Sizing

Head Size (IN)
Head Size (CM)
Adjustable

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
Youth					OSFM & MD-LG
	SM						XL

Scroll horizontally to see more

HOW TO FIND THE RIGHT SIZE

Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

Champ caps

Adjustable Sizing

Head Size (IN)
Head Size (CM)
Adjustable

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
Youth					OSFM & MD-LG
	SM						XL

Scroll horizontally to see more

HOW TO FIND THE RIGHT SIZE

Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

High Pro caps

Adjustable Sizing

Head Size (IN)
Head Size (CM)
Adjustable

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
Youth					OSFM & MD-LG
	SM						XL

Scroll horizontally to see more

HOW TO FIND THE RIGHT SIZE

Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

Low Pro caps

R-Flex & Adjustable Sizing

Head Size (IN)
Head Size (CM)
R-Flex
Adjustable

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
Youth*					SM-MD
		XS-SM						LG-XL
Youth					OSFM & MD-LG
	SM						XL

*Youth sizes available for PTS20 & PTS30 in select colorways.

Scroll horizontally to see more

HOW TO FIND THE RIGHT SIZE

Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

Mid Pro caps

R-Flex & Adjustable Sizing

Head Size (IN)
Head Size (CM)
R-Flex
Adjustable

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
Youth*					SM-MD
		XS-SM						LG-XL
Youth					OSFM & MD-LG
	SM						XL

*Youth sizes available for PTS20 & PTS30 in select colorways.

Scroll horizontally to see more

HOW TO FIND THE RIGHT SIZE

Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

Full Pro caps

Fitted & R-Flex Sizing

Head Size (IN)
Head Size (CM)
Fitted
R-Flex

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
6 3/8**	6 1/2**	6 5/8	6 3/4	6 7/8	7	7 1/8	7 1/4	7 3/8	7 1/2	7 5/8	7 3/4	7 7/8	8
Youth*					SM-MD
		XS-SM						LG-XL

*Youth sizes available for PTS20 & PTS30 in select colorways.

**For fitted size reference only, not stocked.

Scroll horizontally to see more

HOW TO MEASURE

Using a tape measure, position it around your head approximately one-half inch above your eyebrows, where your hat will sit.
Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

Full Pro2 caps

R-Flex, Adjustable & System 5 Sizing

Head Size (IN)
Head Size (CM)
R-Flex
Adjustable
System 5

20"	20 3/8"	20 3/4"	21 1/4"	21 5/8"	22"	22 3/8"	22 3/4"	23 1/8"	23 1/2"	23 7/8"	24 1/4"	24 5/8"	25"
51 cm	52 cm	53 cm	54 cm	55 cm	56 cm	57 cm	58 cm	59 cm	60 cm	61 cm	62 cm	63 cm	64 cm
Youth*					SM-MD
		XS-SM						LG-XL
Youth					OSFM & MD-LG
	SM						XL
		XS		SM		MD		LG		XL

*Youth sizes available for PTS20 & PTS30 in select colorways.

Scroll horizontally to see more

HOW TO MEASURE

Using a tape measure, position it around your head approximately one-half inch above your eyebrows, where your hat will sit.
Ensure the tape measure is straight and not twisted to obtain an accurate measurement.
If a tape measure isn’t available, use a piece of string to encircle your head, then measure the length of the string with a ruler.
If uncertain about the size or in between sizes, opt for the larger size to ensure a comfortable fit.

Reporting an Issue

Helpful information to include:

Description	– What issue are you experiencing?
Steps Taken / How It Occurred	– What were you doing when the issue happened?
Description	– What issue are you experiencing?
Expected Result	– What should have happened?
Actual Result	– What happened instead?
Frequency	– Does this happen every time or only sometimes?
Screenshots or Videos (if available)	– Visuals are extremely helpful.
Device / Browser (if applicable)	– Especially for customizer issues.

Credit Request

BSN Contact Form

How to Update Google Chrome

To update Google Chrome, follow these steps:

For Windows, macOS, and Linux:

1. Open the Chrome browser.
2. Click on the three dots (⋮) in the top-right corner.
3. Choose Help > About Google Chrome.
4. If an update is available, click Check for updates.
5. When the update is finished, click Relaunch. If no updates are available, you’ll see a message that Chrome is up to date.

For Android devices:

1. Open the Google Play app.
2. Tap your profile picture in the top-right corner.
3. Select Manage apps & device > Updates available.
4. Find Google Chrome in the list and tap Update.

Free Freight on Stock Uniforms, Apparel or Accessories only

Promo Code FREESHIP

– Free Shipping on Stock Uniforms, Apparel or Accessories only.
– Please enter headwear or custom uniforms on a separate order.
– Coupon code expires May 1, 2025.

Contact Form

NOTICE: For urgent updates to an open order, please contact Customer Service by phone (1-800-545-8686). Use the Return/Credit Request Form in Order History for blank stock returns/credits. For decorated product issues or credit requests, please use this form.

CONTACT INFORMATION

Please visit our Website Feedback form to submit an issue: Website Feedback Form

NOTICE: If requesting an urgent update to an open order, please contact customer service by phone (1-800-545-8686). For returns/credit requests, please fill out the Return Request form located in Order History.

NOTICE: If requesting an urgent update to an open order that is currently in production, please submit this form and follow up with customer service by phone once submitted (1-800-545-8686).

Message / Details *

Attach Image (JPEG, PNG FILES ONLY)

Stock Jersey Size Chart

Customizable Products

Customized For

Working with Richardson

Stories

Order Confirmatino PDF Not Available

Camper caps

Relaxed caps

Smart 7 caps

Gramps caps

Champ caps

High Pro caps

Low Pro caps

Mid Pro caps

Full Pro caps

Full Pro2 caps

CONTACT INFORMATION

YOUR NAME	YOUR EMAIL

SUBJECT