Please check your delivered product for accuracy before printing or embroidery application. We cannot accept returned caps after decorating, washing, or 60 days after invoice date. Worn caps will not be accepted, unless defective. Returns will not be accepted without a Return Authorization (RA) number. Items returned due to dealer error are subject to a 10% restocking fee or a $20.00 minimum fee. The dealer is responsible for freight charges on these returned cap orders. C.O.D. orders refused will be subject to a 15% restocking fee or a $25.00 minimum. Freight charges on refused C.O.D. shipments will be charged back to the dealer. All claims for shortages, damaged goods, etc. must be made within five days of receipt of product.